Chanced is a sweepstakes casino that lets you redeem Sweeps Coins (SC) for real cash at a fixed rate of 1 SC = $1, so 100 SC equals $100, 250 SC equals $250, and 500 SC equals $500 when you withdraw. To start a redemption, you must have at least 100 SC in your balance, your account must be fully verified with ID, you must have played your SC three times (for example, 100 SC requires 300 SC of playthrough), and you cannot have any active rollover restrictions. Once you meet these requirements, you can withdraw using two methods: Instant Bank Transfer (funds arrive in minutes) or Standard ACH (funds arrive in 1–3 business days, with larger amounts taking up to 1–5 days).

Before you redeem, complete identity verification by logging into Chanced, clicking “Wallet” at the top, selecting “Redeem,” and following the on-screen steps to upload the front and back of your ID plus a selfie, then wait for confirmation that your account is verified before you proceed. This step is required for all redemptions and ensures your personal information matches your ID, which prevents delays and helps you get your cash faster. For example, a user who uploaded a clear driver’s license and a good selfie usually gets verified within the same day, while blurry photos or mismatched names can take extra time.

To begin your redemption, go back to “Wallet,” click “Redeem,” and enter the number of Sweeps Coins you want to withdraw, such as 100 SC for $100, 200 SC for $200, or any amount up to your available balance. Chanced will show you the exact dollar amount you’ll receive based on the 1 SC = $1 rate, so you can plan your withdrawal clearly. For example, if you have 350 SC, entering 350 SC will give you $350, and if you have 1,000 SC, entering 1,000 SC will give you $1,000.

You can choose Instant Bank Transfer if you want your money in minutes, but you must add a VISA or Mastercard debit card you previously used to buy Gold Coins and save it on your account, then verify ownership by entering the tiny amounts (like 0.01 or 0.02 SC) that Chanced sends to your checking account. For example, if Chanced sends 0.01 SC to your bank, you enter “0.01” in the app to confirm the card belongs to you, and after verification, you can redeem up to your balance limit with funds arriving in minutes. This method works best with personal debit cards from banks like Chase, Bank of America, or Wells Fargo, but prepaid cards and online-only banks like Chime or CashApp are not supported.

You can choose Standard ACH if you prefer to log into your bank through the on-screen portal and don’t need instant funds, and this method takes 1–3 business days for most amounts, with larger withdrawals taking up to 1–5 days. For example, a $150 withdrawal often arrives in 1–2 days, while a $2,000 withdrawal might take 3–5 days because of extra bank checks. Standard ACH works with most U.S. personal checking accounts, but it does not work with online banks like Chime, CashApp, Varo, or Dave, so make sure your bank is a traditional U.S. bank before choosing this option.

Keep in mind that redemptions must go to accounts or debit cards registered under your name only, so you cannot use a friend’s bank account or a third-party card, and prepaid cards are not eligible for Instant Transfer. For example, if your name is John Smith, your bank account or debit card must also show “John Smith” as the owner, and if you try to use a card with a different name, Chanced will reject the request. This rule protects your money and ensures compliance with sweepstakes laws across the U.S.

If you need help, email [email protected] for general issues or call +1 (855) 587-2839 for payment-related questions only, and support can answer questions about verification delays, missing funds, or method errors. For example, if your Instant Transfer hasn’t arrived after 10 minutes, support can check your card status, or if your ACH is delayed past 3 days, they can contact your bank to resolve the issue. Having your account username and redemption amount ready will help support help you faster.

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